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Field Label
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Communication factors
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Field Name
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cf_comm_f
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Question ID
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Q049
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Field Location
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Contributing factors
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Use Assumptions
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Only appears if {cf_comm}=1 (yes)
If {cf_comm}=1 (yes), {cf_comm_f} ≠null
If {cf_comm}=2 (no), {cf_comm_f} must=null
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Required
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Setting
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ASC, Hospital, Nursing Facility, Pharmacy
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Data Type
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Character
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Old Field Name
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Hospitals: [evnt_desc_anlys_chk_box].Contrib_factor_code=A
[evnt_desc_anlys_chk_box].Factor
ASC Among team members -> Among interdisciplinary teams
ASC Between center personnel & patient/family -> Miscommunication
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AHRQ Mapping
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DE102, DE105, DE96
OPSC Staff Notes
This was part of a more complex table structure in the old form.
Factors 1-9 should appear under the subheader “Healthcare team member factors.” Factors 10-13 should appear under the subheader “Patient/family factors.”
There are dummy contributing factors for this category because the old data does not map well to the new data. They have answer IDs, codes and values, but should not appear on the form. They are cataloged here.
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Answer ID
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Answer Code
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Answer Value
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AHRQ
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A0532
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18
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Among hospital personnel
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n/a
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A0533
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19
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Available information
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n/a
Change History
Jan 2016: added “Patient did not use call light”, “Resident /patient did not use call light”, “Patient unable to communicate”, “Resident/patient unable to communicate” and “Between staff and patient”. Creating a space for common “other” responses.
March 2013: added “Understanding discharge instructions/plan” for ASCs. Clear, unmet need in “other category.”
May 2013: added “Understanding discharge instructions/plan” for hospitals because “why not?”
Response Codes
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Answer ID
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Answer Code
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Answer Value
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A
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H
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N
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P
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A0451
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1
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Across units
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...
...
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A0452
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2
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Among interdisciplinary teams
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...
...
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A1114
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14
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Among pharmacy staff
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A1115
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15
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Between manager or pharmacist and staff
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A0453
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3
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Between providers and staff
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...
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A0454
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4
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Between supervisor and staff
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...
...
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A0455
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5
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Handoffs, handovers or shift reports
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...
...
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A0456
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6
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Hard to read fax or handwriting
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...
...
...
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A1262
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20
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Unclear prescription
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A0457
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7
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Within units
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...
...
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A0458
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8
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With other organizations or outside providers
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...
...
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A1116
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16
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With prescribing provider or other outside organizations
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A0459
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9
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Other (please describe)
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...
...
...
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A0460
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10
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Culture
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...
...
...
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A0461
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11
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Language
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...
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A1117
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17
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Between staff and patient
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A0462
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12
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Miscommunication
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...
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A1263
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19
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Misinterpreted directions
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A2637
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21
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Patient did not use call light
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...
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A2639
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23
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Patient/resident did not use call light
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A2638
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22
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Patient unable to communicate
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...
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A2640
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24
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Patient/resident unable to communicate
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A1151
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18
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Understanding discharge instructions or plan
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...
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A0463
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13
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Other (please describe)
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...
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Description
Determination of which contributing factor(s) related to communication are known.
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