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What is written notification, and when should it be provided?

Participants in Oregon’s Patient Safety Reporting Program (PSRP) are required to provide written notification to patients following a serious adverse event 1.  Written notification occurs when a physician or healthcare organization provides a written letter about an adverse event to the patient or, if the patient is incapable of receiving the information, to the patient’s next of kin (e.g., spouse, family member, or substitute decision maker). Written notification can clarify a patient’s understanding of an event in a way that may be difficult to achieve through oral notification alone. Written notification can also ensure that information not known or addressed in oral conversations is clearly and accurately conveyed to the patient and family.  

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