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Description
Describes the pharmacy’s response to the adverse event.
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This question is intended to capture how the pharmacy corrected the problem for the specific patient. This question does not capture how the pharmacy has corrected the system-level problem to prevent future recurrence for all patients. Participants are required to provide at least one cause (why it occurred) and an associated system-level action plan on the Event Summary Tabsection. Action plans outline the steps an organization will take to prevent future adverse events and are a critical component of the root cause analysis.
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Start Date | 2013 |
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End Date | n/a |
Change History | July 2013: Removed “provider changed prescription” as an answer option because the provider is not a representative of the pharmacy, therefore “provider changed prescription” cannot be a manner in which the pharmacy responded to the event. |
Field Name | pharmacy_response |